Terms & Conditions luck7 —
A Complete Guide for Every Member

01 Acceptance of Terms & Conditions

By accessing, browsing, or using the luck7 platform — whether via the website, mobile app, or any services we provide — you automatically agree to be fully bound by these Terms and Conditions.

If you disagree with any part of this document, you are not permitted to use the luck7 platform. Continued use of the platform following any amendments to the terms constitutes acceptance of those amendments.

Luck7 reserves the right to update or amend these Terms and Conditions at any time. A notice will be displayed on the platform should any material changes occur. It is your responsibility to review this document periodically.

02 Member Eligibility

To register and use luck7 services, you must meet all of the following eligibility requirements:

• Be at least 18 years old on the date of registration.
• Be located in a jurisdiction that permits participation in online gambling activities.
• Has never been banned from any gambling platform for fraud or misconduct.
• Is not currently enrolled in an active self-exclusion programme.
• Registering under your own name and not on behalf of any third party.
• Is not an employee, agent, or representative of luck7 or any of its affiliated companies.

Luck7 reserves the right to request proof of identity at any time to verify a player's eligibility. Failure to provide the requested documents within the stipulated timeframe may result in temporary account suspension.

03 Account Registration & Management

During registration, you are required to provide accurate, complete, and up-to-date information. luck7 applies a strict KYC (Know Your Customer) verification process to ensure the safety of all members.

• Each individual is only permitted to hold one account only on the luck7 platform.
• Any duplicate accounts found will be terminated immediately, and any balance or wins in those accounts may be forfeited.
• You are solely responsible for maintaining the confidentiality of your account password. luck7 will not be liable for any losses resulting from unauthorised access caused by your own negligence.
• If you suspect your account has been accessed without authorisation, please contact the luck7 support team immediately.
• The registered name must match the name on a valid identification document for KYC verification and withdrawal processing purposes.

04 Deposit and Withdrawal

Luck7 supports a variety of local payment methods including bank transfer, Touch 'n Go eWallet, GrabPay, DuitNow, and other methods listed on the platform. All transactions are processed in Malaysian Ringgit (MYR).

Deposit:

• The minimum deposit is as stated in the deposit section of the platform and is subject to change from time to time.
• All deposits are processed instantly. If your deposit is not credited within 15 minutes, please contact customer support with proof of transaction.
• Luck7 does not accept deposits from third parties. Funds must come from an account registered in your own name.

Withdrawal:

• Withdrawal requests are processed within 5 to 60 minutes, depending on the chosen method and your account's KYC verification status.
• Withdrawals can only be made to an account or wallet registered under the same name as your luck7 account.
• Luck7 reserves the right to request additional verification before processing large withdrawal amounts.
• Any attempt to withdraw funds obtained through fraudulent means will result in account closure and appropriate legal action.

05 Bonus and Promotions

Luck7 offers a variety of bonuses and promotions from time to time. Each bonus is subject to specific terms stated on its respective promotions page. The general terms applicable to all bonuses are as follows:

• Each bonus can only be claimed once unless otherwise stated.
• The welcome bonus is only available to new members registering for the first time.
• Wagering requirements (rollover) must be fully met before any bonus wins can be withdrawn.
• Luck7 reserves the right to cancel any bonus claimed using false information or through means that violate the promotion terms.
• Any attempt to abuse the bonus system — including the use of multiple accounts or opposing bets — will result in bonus forfeiture and account closure.
• All bonuses have a set validity period. Bonuses not used within that period will expire automatically.

06 Game Rules

All games offered on the luck7 platform use a Random Number Generator (RNG) system that has been independently audited and certified by international certification bodies. This ensures every game outcome is truly random and free from any manipulation.

• Game results recorded by the luck7 server are final and binding.
• In the event of a technical disruption during a gaming session, luck7 will endeavour to restore the session. If restoration is not possible, the affected wagers will be credited back to the player's account.
• Players are not permitted to use any automated software, bots, or third-party tools to play on the luck7 platform.
• Luck7 reserves the right to void any wager suspected of involving fraud, collusion between players, or exploitation of software bugs.
• The Return to Player (RTP) rate for each game can be found in the respective game information.

07 Player Conduct & Responsibility

Players are expected to conduct themselves respectfully and responsibly while using the luck7 platform. The following behaviour is strictly prohibited and may result in account suspension or closure:

• Using offensive, abusive, or threatening language in any form of communication on the platform.
• Disclosing another member's personal information without authorisation.
• Attempting to hack, attack, or disrupt luck7's technical infrastructure.
• Using a false identity or forged documents during registration or KYC verification.
• Engaging in any form of money laundering through the luck7 platform.
• Sharing your account with other players or allowing third parties to access your account.

Players are fully responsible for all activities that occur within their account, including activities carried out by others who have gained access to the account.

08 Account Suspension & Closure

Luck7 reserves the right to suspend or close any member account without prior notice under the following circumstances:

• Confirmation that a player does not meet the minimum age requirement or jurisdictional eligibility.
• Suspected involvement in fraud, money laundering, or other illegal activities.
• Confirmed ownership of multiple accounts.
• Violation of any provision in these Terms and Conditions.
• Requests from relevant authorities.

If your account is closed due to fraud or a breach of terms, luck7 reserves the right to forfeit any balance, bonuses, or wins in that account. Players may also request voluntary account closure at any time through the account settings section or by contacting customer support.

09 Privacy & Data Protection

Luck7 takes the protection of your personal data seriously. All information collected is processed in accordance with our Privacy Policy, which complies with applicable data protection legislation in Malaysia.

• Your personal data is used solely for account management, transaction processing, KYC verification, and service communications.
• Luck7 will not sell or share your personal data with third parties for marketing purposes without your consent.
• All data in transit is protected with 256-bit SSL encryption.
• You have the right to request access to your personal data, request corrections, or request deletion, subject to legal requirements.

For more information on how we handle your personal data, please refer to Privacy Policy luck7 ours.

10 Liability Limit

Luck7 provides its platform and services on an "as is" basis. To the extent permitted by law, luck7 shall not be liable for:

• Any financial losses incurred while playing on the platform, including losses resulting from technical disruptions beyond our control.
• Delays in transaction processing caused by third parties such as banks or payment providers.
• Any indirect, incidental, or consequential losses arising from use of the platform.
• Unauthorised access to your account resulting from your own negligence in safeguarding your password.

In all circumstances, the maximum total liability of luck7 to any player is limited to the amount deposited by that player in the 30 days preceding the relevant claim.

11 Responsible Gaming

Luck7 is committed to healthy and responsible gambling practices. We provide a range of tools to help players manage their gaming activity:

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Loss Limit: Set a maximum loss amount within a specified time period.
• Play Time Limit: Set session time reminders and play time limits.
• Temporary Break: Temporarily suspend your account for 24 hours up to 6 weeks.
• Self-Exclusion: Apply for long-term self-exclusion if you feel that gambling is negatively affecting you.

If you or someone you know is experiencing gambling-related problems, please seek help immediately. For more information, visit the Responsible Gaming ours.

12 Amendment of Terms & Applicable Law

Luck7 reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to members via in-platform notifications or email at least 7 days before taking effect, unless the amendment is required immediately for legal or security reasons.

Continued use of the luck7 platform after any amendment takes effect constitutes full acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account before the amendment comes into effect.

These Terms & Conditions are governed by and construed in accordance with applicable law. Any dispute arising from or in connection with this agreement shall first be resolved through negotiation before any legal action is taken.